Care & Returns

Care Instructions

In order to preserve the delicate nature of the jewellery, it’s important to handle it with care. Avoid direct contact with water, perfumes, lotions, and harsh chemicals, as these can tarnish the gold plating and potentially damage the delicate silk. Store your jewellery in a cool, dry place, ideally in the box/pouch it arrives in.

Returns

Had a change of heart? You can return or exchange your items up to 28 days after you receive them for a full refund. The jewellery must be in the same condition as received and in it’s original packaging.  

If you wish to return an item please email info@kolaandmai.com and instructions will be provided.